Quality Control Mindset
Check out an excerpt below written by Mark Robins, senior editor at Metal Construction News, where Chamberlin's Quality and Training Supervisor Bradley Rowan was featured.
The old adage, “Do it Right the Second Time” is not applicable for metal construction. Disassembly, reinstall, defect detection and damage correction caused by construction errors have a dramatic impact on labor, time, repair and material costs. Incorrectly installed metal roof and building systems can cause water intrusion into the building’s interior, prompt the growth of mold and mildew and be a source of many other major problems.
“Neglecting quality can have a serious negative effect on both branding and on the bottom line,” says Bradley Rowan, quality and training supervisor, Chamberlin Roofing & Waterproofing, Houston. “Quality control yields consistency while at the same time earns repeat business. These processes also help reduce claims, lawsuits and material wastage.”
With quality control and quality assurance, which should begin in sales and continue through completion, poor installation can be successfully solved or at least minimized. “Quality is a result of attention to detail and pride,” says Alex Manos, associate product manager, The Garland Co. Inc., Cleveland. “The pride of the engineers and technical teams coupled with an extremely involved field representative results in a high level of quality maintained throughout the job. The building owner is placing a large investment; therefore quality control on the job site is imperative to fully recognize the return on that investment.” But how can you ensure this happens?
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